SAP Customer Service Training In Chennai

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About SAP Customer Service (SAP CS)

SAP Customer Service(CS) module deals with functions of all Services provided to Customers.

SAP CS mainly focuses on Master Data which deals with Customer Master, Material Master, Condition Master, Equipment, Installed Base, Work Center, Cost Center, and Activity Pricing.

We provide the best SAP Customer Service Training In Chennai, where you became well-acquainted in Integration with QM, CO, MM, SD, FI, PP & HR. It also includes Master Data, Work Center, Cost Center, Activity, Activity Pricing, Status Profile, DIP Profile, Installed Base Management, Serial Number Management, and Repair Process.

SAP CS rely on consistency in Customer Service and management process, improved service and management, coordination of service order.

Course Contents - SAP CS

Overview On Customer Service
  • CS Integration with Other Modules
  • CS – SD Integration
  • CS – QM Integration
  • CS – FI Integration
  • CS – CO Integration
  • CS – PP Integration
  • CS – MM Integration
  • CS – HR Integration
  • Organisational elements in Customer service Module
  • Master data in Customer service
  • Installed Base Management
  • Functional Location
  • Equipment
  • Serial Number Management
  • Work Centre
  • Cost Centre
  • Activity
  • Activity Pricing
  • Warranty & Types
  • Status Profiles
  • DIP Profile

In-House Repair Process
  • Service Notification
  • Repair Order
  • Service Order
  • Resource Related Billing

Repair-At-Site Process
  • Service Notification
  • Service Order
  • Resource Related Billing

Annual Maintenance Contract Process
  • Contracts
  • Task Lists
  • Maintenance Plan

Third Party Repair Process
  • Service Notification
  • Service Order
  • Resource Related Billing